Return Policy
Carolina-amado.com will accept items for exchange or credit within 21 days of purchase.  Item must be returned in new and resalable condition. Sale items are non-returnable. Exchanges and Returns will be subject to shipping charges. Once your return is processed, you will receive a credit by email.  We can not refund shipping charges on returned items.
Items received as gifts may be exchanged for another item of equal or greater value.

To return or exchange an item, please follow these simple steps:
1.    Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with “RETURN” as the subject header.
2.    Specify your name, order number and product code you want to return.
3.    We will respond you with a return authorization and instructions for the shipment.
4.    Please include a copy of your Return Authorization inside the package. A Return Authorization must be obtained BEFORE returning any items.
5.    For your security, please return your item with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Carolina Amado Art Studios LLC is not responsible for items damaged or lost in transit.

Shipping Policy

Carolina-amado.com offers shipping via USPS Priority Mail Flat Rate.

* Shipping times are approximate.
* Business days are Monday through Friday, excluding Saturday and holidays.


Privacy Policy
Carolina Amado Art Studios LLC shares your concerns about the protection of your personal information online. This Privacy Policy describes our practices regarding the collection and use of information through our website, located at www.carolina-amado.com. By using or purchasing any product through this site, you agree to the collection and use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the site. We may update this Policy at our discretion and the most recent version shall be posted on this page immediately.
We will not sell, share or trade any information you supply to us with a third party. Any information we collect is used to provide you with a better shopping experience and to facilitate us in fulfillment operations. From time to time, we may send sale information, product updates, etc. via US mail and/or electronically via email. If you would prefer not to receive these promotional items, you may opt out via an online form or by contacting us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with "REMOVE" as the subject header.
Carolina Amado Art Studios LLC  uses non-personally identifiable information, such as your IP address and the pages that you visit on our site, to help diagnose problems with our site and servers, to administer our site, and to improve site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage trends. This information aids us in improving the site navigation, design and features.
We also use "cookies" to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information. Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information.